Installation Issues
Install command fails (macOS / Linux / WSL)
Install command fails (macOS / Linux / WSL)
If the install script fails to download:
- Check your internet connection
- Verify curl is installed:
which curl - Try with verbose output:
curl -fsSL -v https://cli.devin.ai/install.sh | bash
Install command fails (Windows)
Install command fails (Windows)
If the PowerShell install script fails:
- Check your internet connection
- Ensure you are running PowerShell as a regular user (not as Administrator unless necessary)
- If you see an execution policy error, try:
- If you’re behind a corporate proxy, configure proxy settings in PowerShell before running the install command
Permission denied during install
Permission denied during install
The installer needs write access to install the binary. If you see permission errors:
- Check the install location has write permissions
- Do not run the installer with
sudo— this can cause ownership issues - If installing to a system directory, ensure your user has appropriate permissions
Binary not found after install
Binary not found after install
If the install completes but
devin isn’t found:macOS / Linux / WSL:- Restart your terminal or run
source ~/.bashrc(or~/.zshrc) - Check if the binary location is in your PATH:
echo $PATH - Verify the binary exists:
ls -la ~/.local/bin/devin(or the install location shown during setup)
- Restart your PowerShell session
- Check if the binary location is in your PATH:
$env:PATH -split ';' - Verify the binary exists in the install location shown during setup
'irm' or 'iex' command not found (Windows)
'irm' or 'iex' command not found (Windows)
irm and iex are PowerShell aliases. If you see this error, you’re running the install command in Git Bash or CMD instead of PowerShell.Fix: Open PowerShell and run the install command there:Git Bash not found (Windows)
Git Bash not found (Windows)
Devin for Terminal requires Git for Windows to be installed. When launched from PowerShell or CMD, the CLI automatically re-launches itself inside Git Bash. If Git for Windows is not installed, you’ll see:Fix: Install Git for Windows to the default location and try again.
Authentication Issues
Login fails or times out
Login fails or times out
If browser-based login doesn’t work:
- Try the manual token flow for remote/SSH sessions:
- Check that your browser can reach the authentication URL
- Verify your enterprise account has Devin for Terminal access enabled
'Not authorized' or permission errors
'Not authorized' or permission errors
Token expired
Token expired
Authentication tokens expire periodically. Simply run:to refresh your credentials.
Runtime Issues
Model not available
Model not available
If you see errors about a model not being available:
- Check if your enterprise restricts available models in Team Settings
- Verify the model name is correct — use
/modelto see available options - Try a different model:
devin --model sonnet -- your prompt
Rate limiting or quota exceeded
Rate limiting or quota exceeded
If you hit usage limits:
- Wait a few minutes before retrying
- Check your organization’s usage dashboard for quota status
- Contact your admin if you need higher limits
Agent seems stuck or unresponsive
Agent seems stuck or unresponsive
If the agent stops responding:
- Press
Ctrl+Cto interrupt the current operation - Try
/clearto start a fresh session - Check your network connection
- Restart Devin for Terminal
MCP Server Issues
Server won't start
Server won't start
If an MCP server fails to start:
- Verify the command works outside Devin for Terminal:
- Check that all required environment variables are set
- Look for error messages in the server output
Tools not appearing
Tools not appearing
If MCP tools don’t show up:
- The server may need a moment to initialize — wait a few seconds
- Check that the server is configured correctly in your config file
- Verify your enterprise allows MCP servers in Team Settings
Permission denied for MCP tools
Permission denied for MCP tools
MCP tools default to prompting for approval. To auto-approve specific tools, add them to your permissions config:
Getting Help
If you’re still experiencing issues:- Email support: support@cognition.ai
- Submit a bug report: Use the
/bugcommand inside Devin for Terminal to report issues directly - Check for updates: Run
devin updateto ensure you’re on the latest version

